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Complaints policy

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.


We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

If you have a complaint you can contact us using the below information:

Hermitage Dental Practice

50 Silver Street,



LE67 5ET


Telephone: 01530 510533


Practice Manager: Christy Fitzpatrick

The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at:

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