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Complaints policy

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

 

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

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If you have a complaint you can contact us using the below information:

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Hermitage Dental Practice

50 Silver Street,

Whitwick,

Leicestershire,

LE67 5ET

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Email: reception@hermitagedental.co.uk

Telephone: 01530 510533

 

Practice Manager: Christy Fitzpatrick

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The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

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Get in touch

© 2025 Hermitage Dental Practice. All Rights Reserved.

Last site update November 2025

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GDC

Complaints Procedure

Privacy Policy for Adults

Privacy Policy for Children

Fair Pricing Policy

Cancellation policy

Freedom of Information Act

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Midora Limited as Hermitage Dental Practice. Registered Address: 50 Silver Street. Whitwick, Leicestershire.

Company Number 11896853

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Hermitage Dental Practice is a trading name of Midora Ltd. We are a credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority with firm reference number 1032593. Our registered address is Hermitage Dental Practice, 50 Silver Street, Whitwick, Leicestershire, England, LE67 5ET. We can introduce you to a small panel of lenders that we work with and who we believe have the requisite appetite for your borrowing need. We can only introduce you to the lenders we work with, and each lender/finance provider may have different interest rates and charges. We may receive commission from the lender for introducing you to them.

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