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Complaints Policy

We welcome comments, suggestions and complaints so that we can continually improve our service to you. Please contact the Practice Manager in person or by phone, letter or email if you have a comment, suggestion or complaint.

 

We take complaints very seriously and have an effective procedure to resolve any problems in the shortest possible time. You can read more about our procedure in our complaints policy. We always want to have satisfied patients.

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If you have a complaint you can contact us using the below information:

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Hermitage Dental Practice

50 Silver Street,

Whitwick,

Leicestershire,

LE67 5ET

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Email: info@hermitagedental.co.uk

Telephone: 01530 510533

 

Practice Manager: Christy Fitzpatrick

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The Information Commissioner

The Information Commissioner is an independent public body and reports directly to Parliament. Further information is available at: www.ico.gov.uk

© 2026 All Rights Reserved. Hermitage Dental Practice.

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GDC

Complaints Procedure

Privacy Policy for Adults

Privacy Policy for Children

Fair Pricing Policy

Cancellation policy

Freedom of Information Act

CQC Inspection

 

 

Last updated: March 2026. Website by Rachel Barrow Design Ltd.

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Hermitage Dental Practice is a trading name of Midora Ltd. We are a credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority with firm reference number 1032593. Our registered address is Hermitage Dental Practice, 50 Silver Street, Whitwick, Leicestershire, England, LE67 5ET. We can introduce you to a small panel of lenders that we work with and who we believe have the requisite appetite for your borrowing need. We can only introduce you to the lenders we work with, and each lender/finance provider may have different interest rates and charges. We may receive commission from the lender for introducing you to them.

01530 510 533

reception@hermitagedental.co.uk

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We are accepting new patients and look forward to welcoming you.

Contact us.

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Find us.

50 Silver Street

Whitwick, Leicestershire

LE67 5ET

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Nearest free parking - Hermitage Leisure Centre.

Visit us.

Monday

Tuesday

Wednesday

Thursday

Friday

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Lunch closures: 30 minutes on Mondays, Thursdays, and Fridays, and 1 hour on Tuesdays. Times may vary.

Contact us today.

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Our front-of-house team is here to make every part of your visit to Hermitage Dental Practice as smooth and welcoming as possible, and they are always happy to help with booking appointments, answering questions or guiding you through the next steps in your dental care.

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Whether you are a new or existing patient needing advice or an appointment, please don’t hesitate to get in touch. The team will be delighted to assist and ensure you receive the support you need.

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