Dental Emergency over the weekend?

Emergency appointments

We understand that there are times when you may need to see an emergency dentist. Debilitating toothache, an infection, or a damaged tooth can all require immediate dental attention, in these cases, please see below:

A & E

Only go to A&E if you have:

• heavy bleeding

• injuries to your face, mouth, or teeth

• severe swelling, or increasing swelling of your mouth, lips, throat, neck or eye

Practice Members

If you are a member of our practice plan, we offer complimentary emergency appointments on the same day if you contact us at 8.30am on 01530 510533.

If you are more than 25 miles away from the practice, you can see any dentist. You will need to pay for the emergency treatment and ensure that you have an itemised receipt of payment to submit with your request for assistance. You must request assistance within 30 days of treatment when in the UK or 90 days if abroad. Patients are reimbursed in line with limits for each treatment. Request for Assistance Forms are available from https://globaldentalscheme.co.uk/ and can be submitted by email or post with supporting evidence and receipts within the stated time limits.

During the Weekend and Bank Holidays Hermitage Dental Practice is closed. Under the global dental scheme, you can see an emergency dentist elsewhere (google emergency dentist, there are several in both Leicester and Loughborough). The patient always pays the 1st £15.00 as an excess.  You will need to pay for the emergency treatment and ensure that you have an itemised receipt of payment to submit with your request for assistance. You must request assistance within 30 days of treatment. Request for Assistance Forms are available from https://globaldentalscheme.co.uk/  and can be submitted by email or post with supporting evidence and receipts within the stated time limits. The maximum benefit in any one year is £200 per patient.

Non -members

If you are registered as a private patient or are a new patient, please contact us at 8.30am during our opening hours we will endeavour to see you within 24 hours. Our emergency appointment fee is £95 and this is to get you out of pain. If you require further treatment such as a Fillings, Extractions or Root canal treatment, this will be an additional charge, please see our fee guide.

NHS Emergencies

If your child is registered at Hermitage Dental Practice as an NHS patient, please call us at 8.30am and we will endeavour to accommodate you within 24 hours. For out of hours emergencies please call 111.  

For dental emergencies, do not contact a GP, as they will not be able to offer emergency or out-of-hours dental care.

If you're in pain while waiting to see a dentist, take painkillers such as paracetamol or ibuprofen. NHS 111 can also offer other self-care advice.

Alternatively, you can leave us a message on our answer phone by calling 01530 510533, and we will get back to you.